The membership operating system for modern organizations

Your members deserve more than a system that just keeps up.

The best-run membership teams work from a single source of truth: one platform where membership, dues, events, and communications work together.

The member home in Melora Connect, with the member's profile, a photo post for an upcoming social, and their event registrations
  • About 30 days from signed agreement to live
  • Built for associations of every size

The problem

Sound familiar?

  • Members lapse without warning.No flag, no follow-up.
  • One member, five versions.Roster, books, events and email disagree.
  • Every event is a rebuild.The same scramble, every time.
  • Board reports take a day.Manual work before every meeting.
  • Setups that never end.Software that competes with the work.

Built for how membership organizations operate.

Two association members talking at an annual conference reception in a hotel ballroom

Professional and trade associations

Member CRM, dues automation, and event management in one place.

A business owner and a banker shaking hands at a chamber of commerce networking breakfast

Chambers of commerce

Tiered business memberships, sponsor tracking, a full events calendar, and a member portal that reflects the caliber of your chamber.

A speaker presenting from a podium to a professional society meeting

Professional societies

Engagement scoring, committees, and membership reporting without the manual overhead.

Nonprofit board members and volunteers reviewing plans together around a table

Civic and nonprofit organizations

Members and donors in one system, with the tools to keep them engaged and renewed.

The platform

Everything your organization runs on. In one place.

From the first application to every renewal, one platform runs the whole membership cycle.

The membership cycle in Melora Connect around the member roster: 1, membership application; 2, payment and invoicing; 3, membership begins; 4, expiration alerts and renewal reminders; 5, renewal

Event management

  • Event pages
  • Ticket tiers
  • Discount and access codes
  • Table orders
  • Check-in

Event pages, ticket tiers, discount and access codes, group and table orders, and check-in at the door.

See events in a demo
The event builder in Melora Connect: planning the Annual Awards Dinner with event type, format and a live preview of the event card

Email and campaigns

  • Segmented audiences
  • Merge fields
  • Live member record

Segmented sends with merge fields off the live member record. No separate email tool to sync, and no list that drifts away from your roster.

See campaigns in a demo
The campaign builder in Melora Connect: choosing the audience, with how many members the campaign matches, can reach and will receive

Member CRM

  • One record per member
  • Smart segments
  • At-risk and lapsed lists
  • Public member directory

A single record per member; everything else pulls from it. Smart segments for new, at-risk, and lapsed members.

See the member CRM in a demo
The member roster in Melora Connect with each member's photo, company, membership type, status, renewal date and directory visibility

Dues, invoicing, and payments

  • Automated renewals
  • Invoice runs
  • Card and ACH
  • Saved card autopay

Automated renewals and invoice runs, with card and ACH through MeloraPay straight into your own Stripe account. Members can pay automatically from a saved card.

See dues and payments in a demo
Invoices in Melora Connect: what members owe by how long it is past due, and an invoice a member pays by card or bank

Community and engagement

  • Community groups
  • Committees
  • Surveys
  • Referrals

Community groups with their own feed, committees, surveys, and referrals, all on the same member record as dues and events.

See community groups in a demo
The member directory in Melora Connect: members with their photos, titles, companies and membership types

Email and campaigns

Segmented sends with merge fields off the live member record.

Engagement

Committees, surveys, mentoring, referrals, points and badges, and campaigns.

Monday morning briefing

A weekly summary for your staff of what changed and what needs attention.

Works with the tools you already use

MeloraPay runs on your own Stripe account, and campaigns send from the same member record your staff already works in.

  • Stripe
  • QuickBooksComing soon
  • XeroComing soon
  • MailchimpComing soon
  • Constant ContactComing soon
  • HubSpot
  • Google WorkspaceComing soon
  • ZoomComing soon
Coming soon

Mobile apps for your members and your staff.

Two apps on the same member record as everything else.

  • Melora Connect GoFor members: their events, the agenda, news from your organization, and their ticket for check-in.
  • Melora Connect HQFor staff: the event dashboard, the attendee list, and check-in by scanning a QR code.
Four screens of the Melora Connect Go members app: registered events, an event agenda, organization news, and a ticket with a QR code for check-in
Melora Connect Go Coming soon
Four screens of the Melora Connect HQ staff app: an event dashboard, the attendee list, an attendee checked in, and a QR code scanner
Melora Connect HQ Coming soon

The team behind it

You set the direction. We handle the execution.

Software plus the team that runs it. Every competitor sells software. We sell the software and the people who operate it with you, on every plan.

You

  • Set the direction
  • Review and approve your data setup
  • Lead your members and your board

Melora

  • Data migration and configuration
  • Training for your team
  • Renewal reminders and invoice runs
  • List hygiene and event pages
  • Monday morning briefings

See it with your own data in mind.

A walkthrough with our team, built around how your organization works today.

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