Privacy Policy

Melora Connect, Inc. ("Melora Connect", "we", "our") provides membership operations software to chambers of commerce, trade associations, and professional societies. This Privacy Policy explains what we collect, why we collect it, and the choices you have.

Information we collect

We collect account information you provide (name, email, organization), member and event data you import or generate while using the platform, payment information processed through MeloraPay, and usage telemetry needed to operate and improve the service.

How we use information

We use information to provide and secure the service, deliver features such as the Monday briefing and board reports, process payments, communicate with customers, and meet legal obligations. We do not sell personal information.

Sharing

We share information with subprocessors that help us run the platform (hosting, email delivery, payments) under contractual confidentiality and security obligations, and when required by law.

Your choices

Account owners can export or delete their data at any time from the admin portal. Members can request access, correction, or deletion of their personal information by contacting their organization administrator or emailing privacy@meloraconnect.com.

Contact

Questions about this policy? Email privacy@meloraconnect.com.